The person who answers your email also writes your code.

I have a computer science degree with a minor in AI, and after school I worked as a post-baccalaureate researcher in neuro-symbolic AI. Somewhere in there I noticed the part I loved wasn't the research. It was making someone's day-to-day easier.

There's a gap between problems too small for a big development agency to care about and too complex for a spreadsheet to keep handling. That gap is where I work.

Outside client work, I spend a lot of my free time automating whatever process is bugging me that week. By efficiency I don't mean squeezing out every second. I mean spending as little time as possible on the things nobody wants to do in the first place.